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Beech Haven

BEECH HAVEN CARE HOME

77 Burford Road
Chipping Norton
Oxfordshire
OX7 5EE
Tel: 01608 642766
Fax: 01608 644290
e-mail: beechhaven@aol.com
www.beechhavencarehome.com

CQC Rating- Requires Improvement
Date of Report- 09.07.16

CQC Website

CQC Report

Our Response

BHstrap

Overview of Beech Haven

Beech Haven Care Home is situated on the edge of the busy market town of Chipping Norton in the Cotswolds.

Beech Haven provides residential care for both long term and respite residents.
All residents have their needs assessed prior to admission which along with participation from the resident and their relatives will be used to develop an individual care plan.

We actively work to encourage our residents to make their own decisions and choices, and invite active participation from family and friends.

The home has a warm family atmosphere, experienced, friendly staff, an extensive activities programme, TV lounges, quiet areas to read or listen to music and a fully comprehensive menu, with fresh vegetables, to cater for all tastes.

We believe in an open door policy and will always welcome visitors to the home.

Under CQC regulations we are obliged to publish a copy of our latest inspection report on our website. We feel that it is important to inform all readers of the report that we strongly challenged the contents of the report on the basis that we believed some elements of the document were not factually accurate and we did not feel that the inspectors had properly considered evidence available to them on the day. Unfortunately, CQC did not accept our representations or a subsequent complaint and published the final report in its current form. We believe that the service we provide is not properly reflected. We continue to put the needs of service users at the heart of everything we do and look forward to our next CQC inspection when we hope the quality of the service will be fairly recorded.

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